Availity Learning Center

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Course 2 of 7: Financial Clearance may seem like a winding path with no end. In this module learn the basics of financial responsibility and bill collecting. Learn about coinsurance, copayment, out-of-pocket maximum, non-covered services, and premiums and then learn how to calculate payment due. Join Elizabeth Woodcock for a journey down the financial clearance path.   About the Speaker This course is hosted by Elizabeth Woodcock, a speaker, trainer and author who is passionately dedicated to helping physician practices achieve and sustain patient satisfaction, practice efficiency, and profitability. An expert at practice operations and revenue cycle management, she is nationally recognized for her outstanding presentations and writings aimed at improving the business of medicine. Her education and expertise, combined with her humor and an engaging delivery, make her popular with physicians and administrators alike. CEU 1 AAPC CEU (can be earned through October 31, 2018) Important Notes This course is on managing the revenue cycle in a physician's office. It is not specific to Availity RCM product. Availity cannot issue refunds. This program has the prior approval of AAPC for one continuing education hour. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. Special Purchasing\Volume Discounts This is course two of a seven-part series: Become a Revenue Cycle Expert with Elizabeth Woodcock. To see the bundle or enroll in the next course, click here.   Read More

Course 1 of 7: Employers have watched healthcare costs increase over the past twenty years. Then they shifted part of those costs to employees’ premiums. This increase also impacts your practice. Patients have higher co-pays and deductibles, and you have to collect these to pay for your costs and services. Elizabeth Woodcock guides you through the revenue cycle including planning, prepping, and being accurate.   About the Speaker This course is hosted by Elizabeth Woodcock, a speaker, trainer and author who is passionately dedicated to helping physician practices achieve and sustain patient satisfaction, practice efficiency, and profitability. An expert at practice operations and revenue cycle management, she is nationally recognized for her outstanding presentations and writings aimed at improving the business of medicine. Her education and expertise, combined with her humor and an engaging delivery, make her popular with physicians and administrators alike. CEU 1 AAPC CEU (can be earned through October 31, 2018) Important Notes This course is on managing the revenue cycle in a physician's office. It is not specific to Availity RCM product. Availity cannot issue refunds. This program has the prior approval of AAPC for one continuing education hour. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. Special Purchasing\Volume Discounts: This is course one of a seven-part series: Become a Revenue Cycle Expert with Elizabeth Woodcock. To see the bundle or enroll in the next course, click here.   Read More

In this course, we will discuss the expansion of the FDA’s (Food and Drug Administration) authority to promote innovation, increase stakeholder activity, and enhance the safety of the drug supply chain.   Read More

Social media has become more than just a way for people to catch up with old friends. Social media platforms are conventional tools that allow medical communication departments to disseminate information to a wide audience. However, social media users in the healthcare environment must be keenly aware of potential privacy violations. During this course, we will discuss the use of social media in the healthcare environment. Topics covered will include social media’s benefits and potential risks related to HIPAA. This course will also provide insight regarding the necessary internal procedures related to HIPAA compliance, how to mitigate risk, as well as potential consequences of HIPAA violations related to the use of social media. Read More

Its commonly known that it takes five new customers to replace one LOST customer and that people who had bad experiences usually tell 10-12 people about it. We cover both the issues related to hostile and unsatisfied customers and the attitudes of employees that directly impact the customer experience. Read More

This course provides an overview of the HITECH Act and the Meaningful Use Program. The course reviews the implications for population health and public health, and discusses how to improve the health of Americans and the performance of the nation's health system through health information technology (HIT). Read More

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