Availity Learning Center

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Do you need to understand the revenue cycle? Is this an area you want to become an expert in or increase your knowledge base?  Some modules might better meet your needs depending on where you are in your performance related to the revenue cycle. Click the course titles listed in this description to purchase individually - $49 each. If you’re a manager involved in the revenue cycle, these courses are effective in educating new staff or meeting targeted educational gaps for experienced staff. These online courses are fun, interactive and include assessments:   1. EXPLORING THE REVENUE CYCLE LANDSCAPE - $49 Employers have watched health care costs increase over the past twenty years. Then they shifted part of those costs to employees’ premiums. This increase also impacts your practice. Patients have higher co-pays and deductibles, and you have to collect these to pay for your costs and services. Elizabeth Woodcock guides you through the revenue cycle including planning, prepping, and being accurate. 2. ACQUIRING A FINANCIAL CLEARANCE - $49 Financial Clearance may seem like a winding path with no end. In this module learn the basics of financial responsibility and bill collecting. Learn about coinsurance, copayment, out-of-pocket maximum, non-covered services, and premiums and then learn how to calculate payment due. Join Elizabeth Woodcock for a journey down the financial clearance path. 3. CODING AND CAPTURING CHARGES ACCURATELY - $49 What do you do after the patient is registered and benefits are confirmed? Continue gathering information. Learn about procedure codes (CPT), diagnosis codes (ICD-10-CM), and HCPCS and the importance of grouping them. Join Elizabeth Woodcock for an exercise in documentation. 4. COLLECTING PAYMENTS FROM INSURANCE - $49 What happens after the charges are sent to the payer? What is your job in this part of the revenue cycle? How do you make sure this doesn't get left unattended? Learn about payer responses, CARCs and RARCs and how to manage the process. Follow Elizabeth Woodcock down the collections path for your practice. 5. NAVIGATING PAYER CONTRACTS AND AGREEMENTS - $49 Contracts and appendices, provider manuals, fee schedules, disputes – how does a provider navigate these challenges? Elizabeth Woodcock guides you through the challenges of contracts and agreements. 6. WINNING WITH KEY PERFORMANCE INDICATORS - $49 What skills do you need to win the race? You need to know how you are performing, how you can get better, and how to learn from the best. Learn about receivables, credits, denials, collections, revenue, and much more. Join Elizabeth Woodcock in learning about key performance indicators for your business. 7. COLLECTING PAYMENTS FROM PATIENTS - $49 Patient collections has changed fundamentally for the provider in the last few years. Learn how to put new techniques to work to support your practice’s bottom line. Elizabeth Woodcock guides you through the skills needed to successfully collect from patients. Important Notes: These courses are on managing the revenue cycle in a physician's office. They are not specific to the Availity RCM product. Availity cannot issue refunds. Read More

Course 7 of 7: Patient collections has changed fundamentally for the provider in the last few years. Learn how to put new techniques to work to support your practice’s bottom line. Elizabeth Woodcock guides you through the skills needed to successfully collect from patients.   About the Speaker This course is hosted by Elizabeth Woodcock, a speaker, trainer and author who is passionately dedicated to helping physician practices achieve and sustain patient satisfaction, practice efficiency, and profitability. An expert at practice operations and revenue cycle management, she is nationally recognized for her outstanding presentations and writings aimed at improving the business of medicine. Her education and expertise, combined with her humor and an engaging delivery, make her popular with physicians and administrators alike. CEU 1 AAPC CEU (can be earned through October 31, 2018) Important Notes This course is on managing the revenue cycle in a physician's office. It is not specific to Availity RCM product. Availity cannot issue refunds. This program has the prior approval of AAPC for one continuing education hour. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. Special Purchasing\Volume Discounts This is course seven of a seven-part series: Become a Revenue Cycle Expert with Elizabeth Woodcock. To see the bundle or enroll in the next course, click here.   Read More

Course 6 of 7: What skills do you need to win the race? You need to know how you are performing, how you can get better, and how to learn from the best. Learn about receivables, credits, denials, collections, revenue, and much more. Join Elizabeth Woodcock in learning about key performance indicators for your business.   About the Speaker This course is hosted by Elizabeth Woodcock, a speaker, trainer and author who is passionately dedicated to helping physician practices achieve and sustain patient satisfaction, practice efficiency, and profitability. An expert at practice operations and revenue cycle management, she is nationally recognized for her outstanding presentations and writings aimed at improving the business of medicine. Her education and expertise, combined with her humor and an engaging delivery, make her popular with physicians and administrators alike. CEU 1 AAPC CEU (can be earned through October 31, 2018) Important Notes This course is on managing the revenue cycle in a physician's office. It is not specific to Availity RCM product. Availity cannot issue refunds. This program has the prior approval of AAPC for one continuing education hour. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. Special Purchasing\Volume Discounts: This is course six of a seven-part series: Become a Revenue Cycle Expert with Elizabeth Woodcock. To see the bundle or enroll in the next course, click here.     Read More

Course 5 of 7: Contracts and appendices, provider manuals, fee schedules, disputes – how does a provider navigate these challenges? Elizabeth Woodcock guides you through the challenges of contracts and agreements.   About the Speaker This course is hosted by Elizabeth Woodcock, a speaker, trainer and author who is passionately dedicated to helping physician practices achieve and sustain patient satisfaction, practice efficiency, and profitability. An expert at practice operations and revenue cycle management, she is nationally recognized for her outstanding presentations and writings aimed at improving the business of medicine. Her education and expertise, combined with her humor and an engaging delivery, make her popular with physicians and administrators alike. CEU 1 AAPC CEU (can be earned through October 31, 2018) Important Notes This course is on managing the revenue cycle in a physician's office. It is not specific to Availity RCM product. Availity cannot issue refunds. This program has the prior approval of AAPC for one continuing education hour. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. Special Purchasing\Volume Discounts This is course five of a seven-part series: Become a Revenue Cycle Expert with Elizabeth Woodcock. To see the bundle or enroll in the next course, click here.   Read More

Course 4 of 7: What happens after the charges are sent to the payer? What is your job in this part of the revenue cycle? How do you make sure this doesn't get left unattended? Learn about payer responses, CARCs and RARCs and how to manage the process. Follow Elizabeth Woodcock down the collections path for your practice.   About the Speaker This course is hosted by Elizabeth Woodcock, a speaker, trainer and author who is passionately dedicated to helping physician practices achieve and sustain patient satisfaction, practice efficiency, and profitability. An expert at practice operations and revenue cycle management, she is nationally recognized for her outstanding presentations and writings aimed at improving the business of medicine. Her education and expertise, combined with her humor and an engaging delivery, make her popular with physicians and administrators alike. CEU 1 AAPC CEU (can be earned through October 31, 2018) Important Notes This course is on managing the revenue cycle in a physician's office. It is not specific to Availity RCM product. Availity cannot issue refunds. This program has the prior approval of AAPC for one continuing education hour. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. Special Purchasing\Volume Discounts This is course four of a seven-part series: Become a Revenue Cycle Expert with Elizabeth Woodcock. To see the bundle or enroll in the next course, click here.   Read More

Course 3 of 7: What do you do after the patient is registered and benefits are confirmed? Continue gathering information. Learn about procedure codes (CPT), diagnosis codes (ICD-10-CM), and HCPCS and the importance of grouping them. Join Elizabeth Woodcock for an exercise in documentation.   About the Speaker This course is hosted by Elizabeth Woodcock, a speaker, trainer and author who is passionately dedicated to helping physician practices achieve and sustain patient satisfaction, practice efficiency, and profitability. An expert at practice operations and revenue cycle management, she is nationally recognized for her outstanding presentations and writings aimed at improving the business of medicine. Her education and expertise, combined with her humor and an engaging delivery, make her popular with physicians and administrators alike. CEU 1 AAPC CEU (can be earned through October 31, 2018) Important Notes This course is on managing the revenue cycle in a physician's office. It is not specific to Availity RCM product. Availity cannot issue refunds. This program has the prior approval of AAPC for one continuing education hour. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. Special Purchasing\Volume Discounts This is course three of a seven-part series: Become a Revenue Cycle Expert with Elizabeth Woodcock. To see the bundle or enroll in the next course, click here.   Read More

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