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When your patients arrive at your office, they might not be themselves and it takes a special person to be understanding of that and exhibit a little more patience and understanding. Using this 30-question front desk staff behavior prediction assessment developed by Sarah Holt, of Holt Medical Practice Solutions, medical practices should be able to easily screen acceptable job applicants who exhibit strong a customer service and people skills needed for the job.  About the Speaker Sarah is a full-time faculty member at Southeast Missouri State University, Cape Girardeau, MO, in the new bachelor’s and master’s health management programs. The program has been ranked among the nation’s top 10 Best Online Healthcare Administration Degrees. For many years she has been a successful medical practice executive and consultant for health care organizations. Her teaching experience includes teaching graduate level university classes; health care administration in the MHA program at Saint Louis University. She has facilitated on-line classes for MGMA and speaks nationally on health care management topics to audiences of physicians, management, and staff. Sarah is the author of two books published by Medical Group Management Association. Get the Money in the Door: Physician Billing Basics, 2010, a primer for training medical office insurance staff and is instructional for medical practice executives to know what their billing staff needs to know to be effective. Medical Office Billing: A Self-Study Training Manual, 2013, a comprehensive introduction to and basic understanding of the fundamentals of medical office insurance. Important Notes Recorded March 10, 2016. Availity cannot issue refunds for assessments. In accordance with this Agreement, Availity hereby grants the licensee a limited, non-exclusive, non-transferable, perpetual license to use the Online Assessment or Online Assessments for licensee's internal business purposes only. DISCOUNT ALERT: Purchase all four assessments for $175.00. Read More

Who is the first point of contact when your patient enters your office? When looking to hire your front-desk staff you want a friendly customer centered person, but you also want know that they can perform the essential tasks that provide information for clean claims. This 40-question assessment developed for medical practices by Sarah Holt, of Holt Medical Practice Solutions, can be your best chance at screening qualified front desk staff that are more than a friendly face. About the Speaker Sarah is a full-time faculty member at Southeast Missouri State University, Cape Girardeau, MO, in the new bachelor’s and master’s health management programs. The program has been ranked among the nation’s top 10 Best Online Healthcare Administration Degrees. For many years she has been a successful medical practice executive and consultant for health care organizations. Her teaching experience includes teaching graduate level university classes; health care administration in the MHA program at Saint Louis University. She has facilitated on-line classes for MGMA and speaks nationally on health care management topics to audiences of physicians, management, and staff. Sarah is the author of two books published by Medical Group Management Association. Get the Money in the Door: Physician Billing Basics, 2010, a primer for training medical office insurance staff and is instructional for medical practice executives to know what their billing staff needs to know to be effective. Medical Office Billing: A Self-Study Training Manual, 2013, a comprehensive introduction to and basic understanding of the fundamentals of medical office insurance. Important Notes Recorded March 10, 2016. Availity cannot issue refunds for assessments. In accordance with this Agreement, Availity hereby grants the licensee a limited, non-exclusive, non-transferable, perpetual license to use the Online Assessment or Online Assessments for licensee's internal business purposes only. DISCOUNT ALERT: Purchase all four assessments for $175. Read More

In a fee-for-service world, diagnosis coding has one function: to establish the medical necessity of the service. However, many practices are joining ACOs, reporting using MIPS, joining APMs, or have risk-adjusted contracts with private payers. This makes it critical to accurately report diagnosis codes that reflect the complexity of patients. Learn how risk adjustment works as we move from fee-for-service to value-based payments.   About the Speakers Betsy Nicoletti is co-founder of Codapedia.com, a wiki devoted to physician reimbursement. As a certified coder, Betsy simplifies complex coding rules for practitioners and engages physicians in a positive and respectful way, which encourages attention and accuracy in their coding. Besides doing auditing and compliance work, she is a speaker, writer and consultant in coding education, billing and accounts receivable management. Dr. Edwin B. Knights established the Hospice program at Emerson Hospital and served as the Chairman of the Board of the Eliot Mental Health Center. Dr. Knights is the physician champion of diagnosis coding in his practice. He was on the board of Harvard Pilgrim, sat on their risk management committee and chaired their member appeal committee. He has organized local conferences concerning domestic violence. He teaches residents from UMass at the Harvard office. Off duty, Dr. Knights enjoys singing, tap dancing, acting and directing amateur theatricals. He is President of Theater III in Acton. He also enjoys long distance running.   CEU 1 AAPC CEU (can be earned through November 30, 2019) Important Notes Recorded September 25, 2018. Availity cannot issue refunds. This program has the prior approval of AAPC for up to two continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor. Read More

Once again, vascular surgery has undergone sweeping changes in codes and guidelines for key procedures. While other specialties are experiencing a slowdown in new codes, vascular surgery continues with new and revised codes keeping us on our toes! EVAR coding has been totally revamped with new, revised and deleted codes and concomitant changes in reimbursement. And when EVAR codes change it also means changes in TEVAR and FEVAR codes. New codes for endovenous ablation and sclerotherapy were also introduced this year. This information- packed webinar will explain these complicated code changes and more. Here's What You'll Learn to Code Correctly and Get Paid! New and revised EVAR codes. Eight new device codes and a potpourri of new, revised and deleted codes. Expanded exposure codes and a switch from primary to add-on status. And what add-on codes will mean for participation of other specialties. New codes for use of large sheaths and placement of endograft fixation devices. New extension codes with new guidelines. Inclusion of radiological S & I and catheter placement. How will these changes impact TEVAR and FEVAR coding? How to use the new chemical adhesive ablation codes. How do they compare to the RFA, laser and mechanochemical ablation codes in use and reimbursement? How to apply the new sclerotherapy codes. What’s the difference between compounded and non-compounded sclerotherapy? About the Speaker: Teresa "Teri" Romano, RN, MBA, CPC, CMDP As a faculty member of the national Society for Vascular Surgery (SVS) coding courses Teri works directly with the CPT advisors on vascular coding and provides accurate coding advice from the official source, as well as information on coding changes that are in the works. Who should enroll? Vascular surgeons General surgeons and other providers who perform endovenous ablation and/or sclerotherapy Interventional radiologists Interventional cardiologists Practice Managers Billing Managers Coders Billing Staff Important Note: Availity cannot issue refunds.   Read More

Do you bill an office visit (E/M code with a 25 modifier) every time you see a patient in the office and also give an injection? Do you bill it 75% of the time? Do you know how much is too much?  Medicare and private payers use predictive modeling to see if you may bill this code combination more than your peers. If you do, you may already be on your payer’s audit radar.  Join us for this Zipinar (30 minutes start to finish!) to learn why payers are concerned about this code combination and how to avoid misuse and overuse. What you will learn in this Zipinar What is the 25 modifier and what is all the fuss about?  What do CPT and Medicare mean by pre-service time? Do I have to document the minutes I spend on the E/M portion?  What constitutes a separate and significant E/M? Does the documentation make or break when you can use the 25 modifier and bill both the E/M and the injection?  What about new patients? Isn’t it always OK to bill an E/M and the injection? About the Speaker Teresa "Teri" Romano, RN, MBA, CPC, CMDP As a faculty member of the national Society for Vascular Surgery (SVS) coding courses Teri works directly with the CPT advisors on vascular coding and provides accurate coding advice from the official source, as well as information on coding changes that are in the works. Who should enroll? Interventional pain physicians, PM& R physicians, and other providers who provide interventional pain treatment  Providers, managers, and staff in orthopedic and neurosurgical practices that treat pain    Important Note Availity cannot issue refunds. Read More

Do you need to understand the revenue cycle? Is this an area you want to become an expert in or increase your knowledge base?  Some modules might better meet your needs depending on where you are in your performance related to the revenue cycle. Click the course titles listed in this description to purchase individually - $49 each. If you’re a manager involved in the revenue cycle, these courses are effective in educating new staff or meeting targeted educational gaps for experienced staff. These online courses are fun, interactive and include assessments.   1. EXPLORING THE REVENUE CYCLE LANDSCAPE - $49 Employers have watched health care costs increase over the past twenty years. Then they shifted part of those costs to employees’ premiums. This increase also impacts your practice. Patients have higher co-pays and deductibles, and you have to collect these to pay for your costs and services. Elizabeth Woodcock guides you through the revenue cycle including planning, prepping, and being accurate. 2. ACQUIRING A FINANCIAL CLEARANCE - $49 Financial Clearance may seem like a winding path with no end. In this module learn the basics of financial responsibility and bill collecting. Learn about coinsurance, copayment, out-of-pocket maximum, non-covered services, and premiums and then learn how to calculate payment due. Join Elizabeth Woodcock for a journey down the financial clearance path. 3. CODING AND CAPTURING CHARGES ACCURATELY - $49 What do you do after the patient is registered and benefits are confirmed? Continue gathering information. Learn about procedure codes (CPT), diagnosis codes (ICD-10-CM), and HCPCS and the importance of grouping them. Join Elizabeth Woodcock for an exercise in documentation. 4. COLLECTING PAYMENTS FROM INSURANCE - $49 What happens after the charges are sent to the payer? What is your job in this part of the revenue cycle? How do you make sure this doesn't get left unattended? Learn about payer responses, CARCs and RARCs and how to manage the process. Follow Elizabeth Woodcock down the collections path for your practice. 5. NAVIGATING PAYER CONTRACTS AND AGREEMENTS - $49 Contracts and appendices, provider manuals, fee schedules, disputes – how does a provider navigate these challenges? Elizabeth Woodcock guides you through the challenges of contracts and agreements. 6. WINNING WITH KEY PERFORMANCE INDICATORS - $49 What skills do you need to win the race? You need to know how you are performing, how you can get better, and how to learn from the best. Learn about receivables, credits, denials, collections, revenue, and much more. Join Elizabeth Woodcock in learning about key performance indicators for your business. 7. COLLECTING PAYMENTS FROM PATIENTS - $49 Patient collections has changed fundamentally for the provider in the last few years. Learn how to put new techniques to work to support your practice’s bottom line. Elizabeth Woodcock guides you through the skills needed to successfully collect from patients. Important Notes These courses are on managing the revenue cycle in a physician's office. They are not specific to the Availity RCM product. Availity cannot issue refunds. Read More

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