Availity Learning Center

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Featured courses >>

Meet the periodic HIPAA training requirement with this on-demand course for mental health audiences. Hosted by industry expert Mike Sacopulos, attendees will learn ways to remain HIPAA-compliant while protecting patient privacy and avoiding fines from The Office for Civil Rights.   This course covers COVID-19 information flow and flexibilities Email phishing Telemedicine and video conferencing Federation of State Medical Boards Informed consent Privacy and security of patient records and patient confidence Insurance Social media Timely access to patient records Unauthorized access to patient records Ransomware and malware Cybersecurity  Health and wellness apps   By completing/passing this course, you will attain the certificate 2020 HIPAA Privacy and Security Training. Click here for our HIPAA brochure.   About the Speaker This course is hosted by Mike Sacopulos, CEO of Medical Risk Institute (MRI) and General Counsel for Medical Justice Services. In 2012, he won the Edward B. Stevens ‘Article of the Year’ Award for MGMA and had a Top 10 article of 2014 on Medscape. He attended Harvard College, London School of Economics and Indiana University/Purdue University School of Law.   Important Notes For auditing purposes, you must register individually and complete the assessment to be considered HIPAA-trained. If you complete this course, you don't need to complete HIPAA and Patient Privacy Training for Medical Providers and Staff. Recorded June 2020. Availity cannot issue refunds.   Special Purchasing/Volume Discounts To purchase this course for multiple staff members or to take advantage of our volume discount for over 100 registrations, contact AvailityLearning@availity.com.   For assistance, review our Frequently Asked Questions or contact us at AvailityLearning@Availity.com. Read More

Meet the periodic HIPAA training requirement with this on-demand course for general medical audiences, including primary care physician offices, pediatric offices, health systems, and more. Hosted by industry expert Mike Sacopulos, attendees will learn ways to remain HIPAA-compliant while protecting patient privacy and avoiding fines from The Office for Civil Rights.   This course covers Covid-19 information flow and flexibilities Telemedicine and video conferencing Federation of State Medical Boards Privacy and security of patient records and patient confidence Insurance Social media risks Timely access to patient records Patient record access during disputes with EMR, EHR Employee breach of data When to share patient records with legal entities Ransomware and malware Phishing attacks Cybersecurity and cyberhygiene Health and wellness apps   By completing/passing this course, you will attain the certificate 2020 HIPAA Privacy and Security Training. Click here for our HIPAA brochure.   About the Speaker This course is hosted by Mike Sacopulos, CEO of Medical Risk Institute (MRI) and General Counsel for Medical Justice Services. In 2012, he won the Edward B. Stevens ‘Article of the Year’ Award for MGMA and had a Top 10 article of 2014 on Medscape. He attended Harvard College, London School of Economics and Indiana University/Purdue University School of Law.   Important Notes For auditing purposes, you must register individually and complete the assessment to be considered HIPAA-trained. If you complete this course, you don't need to complete HIPAA and Patient Privacy Training for Mental Health Providers and Staff. Recorded June 2020. Availity cannot issue refunds.   Special Purchasing/Volume Discounts To purchase this course for multiple staff member or to take advantage of our volume discount for over 100 registrations, please contact AvailityLearning@Availity.com.   For assistance, review our Frequently Asked Questions or contact us at AvailityLearning@Availity.com. Read More

This free webinar is designed to guide healthcare providers on establishing the necessary infrastructure for a telemedicine practice. From proper consents to patient privacy issues to licensing requirements, this presentation will put your entity on the right track to creating a compliant telemedicine practice both in the COVID-19 environment and beyond. Attendees will receive a sample informed consent document.  The presentation will also provide trusted sources for future reference. Please join Michael Sacopulos of Medical Risk Institute for this fast paced, important webinar.   This course covers Proper consents Patient privacy issues Licensing requirements Trusted sources for reference and more   About the Speaker Michael J. Sacopulos is the CEO of Medical Risk Institute (MRI). Medical Risk Institute provides proactive counsel to the healthcare community to identify where liability risks originate, and to reduce or remove these risks. He was selected as the 2016 “Lawyer of the Year” in the practice area of Medical Malpractice Law for Indiana by “Best “Lawyers.” Michael won the 2012 Edward B. Stevens Article of the Year Award for MGMA. Michael serves as the Executive Vice President of the Aesthetic Stem Cell Society. He has written for Wall Street Journal, Forbes, Bloomberg and many publications for the medical profession. He is a frequent national speaker.  In 2018, Michael published Tweets, Likes, and Liabilities: Online and Electronic Risk to the Healthcare Professional. Michael also serves as co-host of American Association for Physician Leadership Publishing’s “SoundPractice” podcast which focuses on the business of medicine.  He attended Harvard College, London School of Economics and Indiana University/Purdue University School of Law. He may be reached at msacopulos@medriskinstitute.com.   Note: Recorded May 2020. For assistance, review our Frequently Asked Questions or contact us at AvailityLearning@Availity.com.   Read More

Healthcare 101 Are you new to healthcare? Take this course to walk through the very basics of a healthcare practice preparing to see patients, seeing the patient and documenting the visit, and following up after the visit. The course includes these topics:   Module 1 Getting Started and Onboarding ≈ 25 minutes Credentialing and enrollment Contracts and paperwork Systems and vendors Special payers   Module 2 During a Patient Visit ≈ 15 minutes Check in and appointments Eligibility inquiries Authorizations and referrals Check out   Module 3 After a Patient Visit ≈ 20 minutes Transaction submission Payer responses Claim resubmission KPI tracking   Total Course Length ≈ 60 minutes   Audience This course is appropriate for all employees that are new to healthcare regardless of role or responsibilities.   For assistance, review our Frequently Asked Questions or contact us at AvailityLearning@Availity.com. Read More

There's a whole lot of texting going on out there! But what are the rules? Can I text my patients? What kind of information can I send? What are the pitfalls? What about social media? What can I post? How should I respond to a negative post? Join Michael Sacopulos as he shares the guidelines from the Office for Civil Rights, the 7 Keys to Safe Text, and the 5 Keys to Safe Social Media Use.   Audience  Providers and Staff   About the Speaker This course is hosted by Mike Sacopulos, CEO of Medical Risk Institute (MRI) and General Counsel for Medical Justice Services. In 2012, he won the Edward B. Stevens ‘Article of the Year’ Award for MGMA and had a Top 10 article of 2014 on Medscape. He attended Harvard College, London School of Economics and Indiana University/Purdue University School of Law.   Important Notes Recorded April 2019. Availity cannot issue refunds.   Special Purchasing/Volume Discounts If you are interested in purchasing this course for multiple staff member or want to take advantage of our volume discount, please contact AvailityLearning@availity.com for assistance.   For assistance, review our Frequently Asked Questions or contact us at AvailityLearning@Availity.com. Read More

Do you need to understand the revenue cycle? Is this an area you want to become an expert in or increase your knowledge base?  Some modules might better meet your needs depending on where you are in your performance related to the revenue cycle. Click the course titles listed in this description to purchase individually - $49 each. If you’re a manager involved in the revenue cycle, these courses are effective in educating new staff or meeting targeted educational gaps for experienced staff.     These online courses are fun, interactive and include assessments. 1. EXPLORING THE REVENUE CYCLE LANDSCAPE - $49 Employers have watched health care costs increase over the past twenty years. Then they shifted part of those costs to employees’ premiums. This increase also impacts your practice. Patients have higher co-pays and deductibles, and you have to collect these to pay for your costs and services. Elizabeth Woodcock guides you through the revenue cycle including planning, prepping, and being accurate. 2. ACQUIRING A FINANCIAL CLEARANCE - $49 Financial Clearance may seem like a winding path with no end. In this module learn the basics of financial responsibility and bill collecting. Learn about coinsurance, copayment, out-of-pocket maximum, non-covered services, and premiums and then learn how to calculate payment due. Join Elizabeth Woodcock for a journey down the financial clearance path. 3. CODING AND CAPTURING CHARGES ACCURATELY - $49 What do you do after the patient is registered and benefits are confirmed? Continue gathering information. Learn about procedure codes (CPT), diagnosis codes (ICD-10-CM), and HCPCS and the importance of grouping them. Join Elizabeth Woodcock for an exercise in documentation. 4. COLLECTING PAYMENTS FROM INSURANCE - $49 What happens after the charges are sent to the payer? What is your job in this part of the revenue cycle? How do you make sure this doesn't get left unattended? Learn about payer responses, CARCs and RARCs and how to manage the process. Follow Elizabeth Woodcock down the collections path for your practice. 5. NAVIGATING PAYER CONTRACTS AND AGREEMENTS - $49 Contracts and appendices, provider manuals, fee schedules, disputes – how does a provider navigate these challenges? Elizabeth Woodcock guides you through the challenges of contracts and agreements. 6. WINNING WITH KEY PERFORMANCE INDICATORS - $49 What skills do you need to win the race? You need to know how you are performing, how you can get better, and how to learn from the best. Learn about receivables, credits, denials, collections, revenue, and much more. Join Elizabeth Woodcock in learning about key performance indicators for your business. 7. COLLECTING PAYMENTS FROM PATIENTS - $49 Patient collections has changed fundamentally for the provider in the last few years. Learn how to put new techniques to work to support your practice’s bottom line. Elizabeth Woodcock guides you through the skills needed to successfully collect from patients. Important Notes These courses are on managing the revenue cycle in a physician's office. They are not specific to the Availity RCM product. Availity cannot issue refunds. Read More

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